Office of Academic Affairs -National Taiwan Normal University

Topic 5：Student ID

• My student ID card was lost (or destroyed), how do I apply for a replacement or register a loss?

  1.The application service only provides to current students; graduates and dropouts may not apply.
  2.Student ID applications and loss reports may submit online:
  (1) Students should sign into the NTNU Information Portal, click on [information services], choose [replacement] or [report for loss], and then utilize a “Campus E-Card Kiosk” to pay a replacement fee of NTD$200. Upon doing so, students are required to enter their application payment number, which will be printed on the receipt. Students will receive the notice, which sends from the system, once they can receive their new student ID card from the Registry Division that they applied for a replacement.  
  (2)   After applying for a replacement, previous student ID cards will be invalidated automatically. Once student ID cards are reported to be lost, you cannot cancel the report for loss procedure. Even if you find your previous student ID cards later, the previous student ID cards will still be invalid. Around twenty days after reporting for loss procedure, the Easycard Corporation will send the amount of remaining value in your previous Easycard to your bank account or your home. The report for loss of student ID fee (NTD$20) and postal fee (NTD$28) will be charged from your Easycards.
  (3)   If there is any problem involving stolen student ID security door access on campus, please contact the campus security office (7749-3146).
  

• My student ID Easycard discount is invalid, how do I prolong the discount service?

  1、The student ID EasyCards, purchased from EasyCard Corporation, are preset with a four-year validity period. The discount is valid until the end of October of the final valid year. Students who have not yet graduated by then should bring their student ID card to the service counter at the Registrar’s Office or Academic Affairs, Gongguan Campus to extend the discount for one year.
  2、To extend the discount, students must present their card at the designated renewal machine. If the extension is not completed on time, the student discount will be canceled and the card will revert to the regular fare rate.